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Terms of Service

Last updated: 1/27/2026

1. Acceptance of Terms

By accessing and using Zirro's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your access to and use of Zirro's website, applications, and services (collectively, the "Service") provided by Zirro Limited ("Zirro", "we", "us", or "our").

2. Description of Service

Zirro is an all-in-one business management platform that provides:

  • E-commerce storefront creation and management
  • Appointment and booking management
  • Inventory and product management
  • Payment processing and transaction management
  • Customer relationship management
  • Analytics and reporting tools
  • AI-powered content generation and business insights

3. Account Registration and Security

3.1 Account Creation

To use certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Subscription and Payment

4.1 Subscription Plans

Zirro offers various subscription plans. Details of current plans, pricing, and features are available on our pricing page. We reserve the right to modify our pricing at any time, with notice to existing subscribers.

4.2 Free Trial

New customers may be eligible for a free trial period. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.

4.3 Payment Terms

By subscribing to a paid plan, you agree to pay all fees associated with your subscription. Payments are processed through secure third-party payment processors. You are responsible for:

  • Providing valid payment information
  • Authorizing payment for your subscription
  • All charges incurred under your account

4.4 Refunds

Refund policies are detailed in our billing terms. Generally, subscription fees are non-refundable except as required by law or as explicitly stated in our refund policy.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate or infringe upon the rights of others
  • Transmit any harmful, offensive, or inappropriate content
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any portion of the Service
  • Use automated systems to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Resell or redistribute the Service without authorization

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Zirro and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you create or upload to the Service. By using the Service, you grant Zirro a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content solely for the purpose of providing the Service to you.

7. Third-Party Services

Our Service may integrate with or link to third-party services, including payment processors, shipping providers, and other business tools. Your use of third-party services is subject to their respective terms and conditions.

Zirro is not responsible for the availability, accuracy, or practices of third-party services. We do not endorse or assume any responsibility for third-party services.

8. Service Availability and Modifications

We strive to maintain high availability of our Service but do not guarantee uninterrupted access. The Service may be unavailable due to:

  • Scheduled maintenance
  • Technical issues or failures
  • Force majeure events

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

9. Termination

9.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation will take effect at the end of your current billing period.

9.2 Termination by Us

We may suspend or terminate your account immediately if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • You fail to pay subscription fees
  • We are required to do so by law

9.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and data after a reasonable period, subject to our data retention policies and legal obligations.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZIRRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Zirro and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Service, violation of these Terms, or violation of any rights of another.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through good faith negotiations. If negotiations fail, disputes shall be subject to the exclusive jurisdiction of the courts of Lagos, Nigeria.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Zirro Limited

Lagos, Nigeria

Email: legal@zirro.co

Support: support@zirro.co